Treatment has acknowledged that some PS5 gamers are lacking their Alan Wake 2 preorder objects. Nevertheless, the crew can’t repair the problem on their finish. The developer has as an alternative supplied a few potential options for the problem, one in all which is to refer gamers to their native PlayStation Assist as an alternative.
How you can get the Alan Wake 2 lacking preorder bonuses
The Alan Wake 2 pre-order bonuses that some PlayStation 5 gamers haven’t obtained are the Ornate Revolver pores and skin for Alan, the Survival Sources Pack for Saga, and the Oh Deer Diner Sweater for Saga. The very first thing Treatment suggests gamers attempt is to revive their licenses, which might be achieved by following these steps:
- Go to Settings > Customers and Accounts > Different > Restore Licenses
- Choose Restore
If this doesn’t work, gamers must contact their native PlayStation support by way of e-mail or reside chat. Those that have reached Tier 4 on the PlayStation Stars loyalty scheme ought to obtain precedence buyer assist once they hook up with the reside chat queue.
Sadly, this answer has left some fearing they gained’t ever see their preorder bonuses. Many are unable to connect with reside chat or get a reply to their e-mail, and a few gamers don’t even have a local PlayStation support. Utilizing Twitter is now not an choice, and gamers who’ve been recruited as on-line assist brokers are unlikely to have the ability to assist both. Those that have obtained a reply to their e-mail are being met with confusion and prolonged delays.
The disappointing information comes scorching on the heels of the most recent Alan Wake 2 sport replace that did handle to repair greater than 200 points. Replace 1.000.008 included fixes for progress blockers, map points, and animation issues, in addition to including enhancements to lighting and gameplay.