Sony has acknowledged {that a} PlayStation Stars glitch occurred over the vacation interval in December, which affected gamers’ factors stability. Between Christmas and New 12 months, some gamers didn’t obtain any factors for his or her purchases whereas others acquired extra factors than they need to have. Each points have now been rectified.
By chance awarded PlayStation Stars Factors have been revoked
Gamers who beforehand reported that they didn’t obtain any factors for his or her purchases at the moment are receiving delayed notifications, which grants them their lacking factors. Those that have been by accident awarded extra factors than they earned have acquired an electronic mail stating that their stability has been corrected.
In instances the place gamers already spent the surplus factors on PS Retailer credit score or purchases, Sony has positioned the PS Stars accounts in a unfavourable stability, which signifies that gamers must earn again what wasn’t theirs to spend.
“Sadly, resulting from a system error, you have been awarded the wrong variety of factors,” reads an electronic mail from Sony, shared on Reddit. “The error has now been mounted and your factors stability has been corrected.” The total electronic mail will be seen beneath:
Sony has beforehand revoked licenses for video games that have been by accident made accessible at no cost on the PS Retailer, so this follow is nothing new.